Sylvia Chow

Sylvia Chow is an experienced professional with a diverse background in operations, customer success, and research. Currently serving as an Operations and Customer Success Consultant at Parallel since August 2023, Sylvia previously held the role of Senior Manager of Customer Support at Rapid Robotics, Inc. from May 2022 to May 2023. Prior experience includes managing customer success initiatives at Skycatch and several positions at Intuit Demandforce focused on marketing operations and client services. Early in Sylvia's career, notable roles included Research Scientist at Bionovo and Research Associate positions at Chiron and UCSF, where contributions involved cross-functional collaboration and adherence to regulatory requirements. Sylvia holds a Bachelor of Science degree in Microbiology from the University of Illinois Urbana-Champaign.