Ron Faucher

Ron Faucher is an experienced professional in customer support and technical services, currently serving as the Sr. Director of Customer Support at Parallel Wireless since April 2017. Prior to this role, Ron held various positions at Cisco Systems from September 2005 to April 2017, including Manager of Technical Support, overseeing the Service Provider Mobility Team. Earlier in their career, Ron worked at Nortel Networks from January 2000 to September 2005, where responsibilities included serving as Director of the Systems Engineering Competency Center and Global Network Product Support Engineer. Ron holds a Bachelor of Science degree in Information Technology from Southern New Hampshire University, where studies occurred from 1991 to 2005, and had an educational stint at Notre Dame College from 1989 to 1990.