Shivangi Tyagi

Shivangi Tyagi is a Customer Success Manager at ParallelDots since August 2022, specializing in guiding clients through onboarding and optimizing the use of retail AI solutions. Prior to this role, Shivangi served as an Operations Team Lead at Cognizant from November 2017 to July 2022, where responsibilities included coordinating operational strategies, preparing project reports, and conducting root cause analyses. Earlier experience includes a Junior Business Analyst position at Alivenet Solution Pvt Ltd, focusing on documenting stakeholder needs, and a Content Developer role at SysTools Software Pvt Ltd. Shivangi holds a B.Tech degree in Electronics and Communication Engineering from Shobhit University, completed in 2015.