Zeliha Yeşil

Zeliha Yeşil is currently the Customer Success Director at Param and has previously served as the Process Improvement Executive at Trendyol Group in 2022. With extensive experience in customer service and process management, Zeliha has held various roles at Emlakjet, including Customer Experience and Process Management Manager, where responsibilities included managing customer satisfaction strategies and process improvements. Zeliha started their career at Turkcell Global Bilgi, progressing from Inbound Customer Representative to Customer Services Team Leader, demonstrating a strong commitment to customer experience and operational excellence throughout their fifteen years in the industry. Zeliha holds a Bachelor's degree in Accounting and Business Management from Anadolu University.