Cristina Otto Oliveira

Cristina Otto Oliveira has a diverse work experience spanning multiple industries. Cristina began their career in 2009 as an Auxiliar Administrativo at Clinica de Estética Emagrecentro. Cristina then worked as an Operador de Crédito at Banrisul, where they provided support to the regional superintendence and helped attract clients for financial investments.

In 2011, Cristina joined Grupo Fleury as an Atendimento, where they handled customer service, registration and verification of laboratory exams, and authorization of exams with health insurance companies. Cristina also had financial responsibilities, including cash management and financial reporting.

From 2013 to 2014, they worked at Grupo Sinosserra as a Consultor de Negócios, focusing on preventive analysis in automotive financing, managing financing proposals with banks, and negotiating financing terms with vendors and customers.

In their subsequent role as an Analyst at Agibank, Cristina specialized in products and clients in the consigned loan segment. Cristina was responsible for mapping internal processes, implementing improvements to existing products, and facilitating the loan application process for customers. Cristina also worked on sales plans and strategies based on product indicators and market changes.

Cristina then became a Product Owner at Agibank, taking on additional responsibilities related to loan products, including Credit Personal and Consignment Credit for INSS. Cristina was involved in major projects such as the migration to a new banking core system and the launch of loan offerings through the website and app. Cristina played a crucial role in the development of various features and policies, including credit policies and loan contracts.

In 2020, Cristina joined Everis as a Product Owner, specifically for Itaú Unibanco's Channels team. Their focus was on the flow of the Overdraft feature in the mobile platform, as well as the improvement of other personal credit flows and the internet banking platform.

Lastly, Cristina worked at Paraná Banco S/A as a Product Owner, tasked with overseeing the digital hiring journey for the INSS agreement and managing key product indicators such as sales funnel conversion, financial integration, CAC, and ROE. Cristina also spearheaded the digital restructuring initiative, incorporating new technologies and streamlining loan application processes. Additionally, they evaluated market players to test hypotheses for new methods of customer acquisition.

Throughout their career, Cristina has showcased their expertise in product ownership, project management, process improvement, and sales strategy implementation.

Cristina Otto Oliveira has a diverse education history with a focus on business administration and technology. In 2013, they started their academic journey at FADERGS, where they earned a Bachelor's degree in Administration in 2017. During this time, they also attended Up idiomas from 2014 to 2018, where they studied English.

In 2019, Cristina pursued a course on emotional intelligence at Escola Conquer. Cristina further expanded their skills and knowledge by completing various certifications. In 2014, they obtained a certification in CC1 - Correspondente Bancário Febraban, and in 2016, they completed a certification in Excel from PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul. Additionally, in 2018, they obtained certifications in CLT-Lean Inception and CSPO from Caroli.org and Scrum Alliance, respectively. In 2020, they achieved a certification in Management 3.0 from Manifestando o Ágil.

Moving towards their recent educational achievements, in 2021, Cristina attended EBAC - Escola Britânica de Artes Criativas e Tecnologia, where they studied SQL for business analysis, focusing on data modeling and database management. In the same year, they also completed a specialization course in User Interface and Experience at 4ED.

Continuing their professional development, in 2022, Cristina pursued additional courses. Cristina attended Tera, where they focused on Digital Product Leadership and the administration and management of computer technology. Cristina also studied Product Metrics at Product Arena.

The most recent entry in Cristina's education history is from 2023, when they enrolled in Unisinos to pursue an MBA in Behavior, Psychology, and Consumer Science, specializing in administration and business.

It is important to note that some certifications did not specify the institution from which they were obtained, and no assumptions should be made regarding their origins.