Abiral Shrestha

Information Technology Support Technician at ParcelPoint

Abiral Shrestha has three years of work experience. In 2021, they worked as an Information Technology Support Technician at Parcelpoint, where they provided Level 1 and 2 IT support to non-technical internal users, installed and configured computer hardware, operating systems, and applications on Windows and iOS platforms, and managed Microsoft Office 365. Also in 2021, they worked as an IT Support Technician at 909IT Solutions Pty Ltd, where they provided technical support such as troubleshooting and maintenance, supported customers over the phone, and demonstrated analytical skills for first level incident resolution. From 2019-2021, they worked as a Barista at San Antonio Sourdough Bakery, where they provided exceptional customer service, conducted weekly stock management, finalized daily orderings, and provided a good hand to the senior Barista.

Abiral Shrestha attended St. Xavier's College, Maitighar from 2016 to 2018, where they earned their High School Diploma in Theoretical and Mathematical Physics. Abiral then went on to attend Victoria University from 2019 to 2022, where they are currently pursuing their Bachelor's degree in Computer Software and Media Applications.

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