Ryan Drake is a Senior IT Infrastructure Engineer at Parico, where they focus on designing and delivering secure solutions for clients in the defence and public sector. They previously served as a Senior IT Systems Administrator at Wiggle, managing 24/7 production IT infrastructure for leading e-commerce brands and overseeing complex improvement projects. Before that, Ryan worked at Novatech in various roles, including IT Systems Administrator and Technical Support Team Lead, where they demonstrated expertise in incident management and customer-focused IT service delivery. Ryan began their career in customer service and technical support while pursuing education at Havant & South Downs College.
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