Duncan Johnston

Duncan Johnston has a diverse work experience beginning in 2004 with Phones4u, where they worked as a 2nd Line Support/Application Support. Duncan then joined Tata Consultancy Services in 2008, where they served as a Tech Sup Analyst, responsible for production control, service improvement, knowledge transfer, training, software updates, and troubleshooting. Following this, Duncan returned to Phones4u in 2010, taking on the role of CSI and Technical Project Delivery. Duncan managed technical aspects of the company's new store program, including vendor coordination, team management, issue resolution, cost reduction, and project delivery. In 2014, Duncan joined Airparks Services Ltd as the Technology Lead, overseeing technical services, infrastructure, and delivering parking software solutions. Currently, they hold the position of VP of Innovation at ParkIT, where they previously served as a Product Lead and Head of Service Delivery.

Duncan Johnston attended Tettenhall College from 1997 to 2001, where they studied Law & IT. Duncan has obtained various certifications including Prince 2 Practitioner, ITIL Foundation v3, MCP Certificates attained from Microsoft, Microsoft Certified Desktop Technician, Microsoft Certified IT Professional - Enterprise Support (Vista, ISA 2006), Microsoft Certified System Administrator + Security, and Microsoft Technology Specialist. No specific information about the years of obtaining these certifications is provided.