Steve Carroll

Steve Carroll is an experienced IT professional specializing in customer success and service management. Currently serving as a Customer Success Manager at Park Place Technologies since July 2019, Steve leads global Level 1 Enterprise Operations Centre and dedicated desktop support services. Prior roles include Managed Services Manager overseeing teams in the UK and USA, and IT Service Desk Manager at MCSA Group Ltd, where Steve led support operations for Managed and Professional Services customers. Additionally, positions at O2, Sungard Availability Services, BMI Healthcare, Harvey Nichols, Fairfax Meadow, and Deltron Electronics reflect a comprehensive background in IT support, service management, and team leadership across various sectors. Steve holds a BTEC HND in Business Information Technology from Brunel University of London.