Amber Waterworth

Customer Service Agent at Parkdean Resorts

Amber Waterworth is an experienced customer service professional currently serving as a Customer Service Agent at Parkdean Resorts since December 2018, where ongoing development includes coaching, training, and proficiency in Salesforce. Previous roles include Digital Communications Advisor and Live Chat Advisor, providing support and communication with customers across various channels. Amber has a background in ticket sales as a Box Office Assistant at Newcastle Theatre Royal Trust Limited and a solid foundation in customer service and safety from positions at Xtreme Bounce, NUFC, and Showsec. Educationally, Amber holds a Bachelor’s Degree in Events Management from the University of Sunderland, completed in 2017.

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Parkdean Resorts

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Parkdean Resorts is the largest holiday park operator in the UK. We own and operate 66 parks across the country, selling over 500,000 holidays and short breaks annually. Employing around 7000 seasonal and established people, Parkdean Resorts boasts a number of award-winning parks from Scotland to the South Coast, and Norfolk to Cornwall. Our holiday parks offer a wide range of accommodation options, including static caravans, lodges and glamping, as well as touring and camping pitches. Each park offers a range of fantastic family facilities with excellent entertainment in the evenings to ensure guests create amazing memories every time they visit one of our holiday parks. Parkdean Resorts also specialises in holiday home ownership - offering a wide range of new and pre-owned caravans and lodges for sale at 62 of our holiday parks.


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5,001-10,000

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