Hannah Claytor-Scott

Hannah Claytor-Scott is an experienced professional in customer experience and product development, currently serving as the Head of CX & Product Development at Parkdean Resorts since September 2020, where responsibilities include overseeing the customer journey, product development, and voice of the customer strategy. Previous roles at Parkdean include Head of Experience & Product Development and Product & CX Manager, where notable achievements include implementing customer feedback programs and optimizing ownership journeys. Additional experience includes lecturing at The Glasgow School of Art, consulting at Capita, and project management at Orange Bus. Hannah holds a Bachelor of Arts in English Literature and Language from Newcastle University and A Levels in English, Media, and History from Wales High School Sixth Form.