Parloa is a Conversational AI platform for automating omnichannel customer service, e.g in phone bots or chatbots.

AI/ML

Analytics

Call Center

Information Technology

Messaging & Communication

Software

Telecommunications

Parloa

The Munich office focuses on enterprise sales, marketing, engineering, and partnership management within the tech sector.

Munich

This department focuses on deploying engineering solutions directly to client sites to address specific needs and challenges.

Forward Deployed Engineering

The Sales and Customer Success team at Parloa is dedicated to driving growth and ensuring customer satisfaction through strategic sales initiatives and proactive support. This team collaborates closely with potential and existing clients to understand their needs, tailor solutions leveraging Parloa's Conversational AI platform, and foster long-lasting partnerships. Their efforts are focused on maximizing customer value, optimizing onboarding processes, and delivering exceptional service across multiple channels.

Sales and Customer Success

The Engineering and Development team at Parloa is responsible for designing, building, and maintaining the conversational AI platform, ensuring seamless integration across various communication channels. This multidisciplinary team collaborates on software development, product management, and quality assurance to deliver innovative solutions that enhance customer service automation, while also focusing on scalability and performance through robust DevOps practices.

Engineering and Development

This department is responsible for guiding the development and marketing of products, ensuring alignment with business strategies and customer needs.

Product Management

This department focuses on developing and managing strategic partnerships to enhance business collaboration and service offerings.

Partnerships Management

This department focuses on acquiring and managing relationships with enterprise-level clients to drive sales growth.

Enterprise Sales

The Leadership Team at Parloa is responsible for setting the strategic direction and vision of the company, ensuring alignment across various functions such as product development, marketing, partnerships, and customer success. They foster a culture of innovation and collaboration, driving growth and operational efficiency while enhancing the company's position in the Conversational AI market.

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Other teams

Sales and Customer Success

Engineering and Development

Product Management

Partnerships Management

Enterprise Sales

Leadership Team