Keith Wright is currently the Group Operations Director at Parseq, focusing on business process outsourcing across various industries. Prior to this, Keith held roles such as Director of Operations at Paragon Customer Communications and BUSINESS PROCESS OUTSOURCING DIRECTOR at DDC OS. With extensive experience in managing operations and driving business change, Keith also served as Senior Operations Manager at Swiss Post Solutions and Divisional Operations Manager at Northgate Information Solutions. With a background in production management and a strong educational foundation from the University of West London and Bishop Thomas Grant RC School, Keith has a proven track record of strategic leadership in the operational sector.
Parseq
Parseq is one of the largest independent business services and IT providers, with a global client base spanning FTSE 100 financial services companies, major utility providers, leading telecoms operators, manufacturers and local authorities. We employ more than 500 people across eight sites in the UK, Bulgaria and India. We also maintain international partnerships covering eight countries. We make it easy for organisations to digitally transform their processes, improve their operational efficiency, and enhance the customer experience by: • Using automation to help clients optimise their document, financial and payment processing. This includes finance and accounting services, such as credit management and invoice processing; digital back-office services, such as automated cash allocation and digital mailrooms and payment services, including cheque processing. • Printing specialist documents with in-built security features, such as cheques and ballot papers • Providing IT services, including consultancy and project implementation, managed services, software license resale and product support. Every year, we process £36 billion of payments, digitise 70 million documents, print 117 million secure documents and have delivered over 220 IT implementation projects globally.