Alyona Zaitseva

Alyona Zaitseva is an experienced account manager currently working at NDA since August 2023 and serving as a project success manager at Partida Services since November 2020, where additional duties include middle management in customer support services. Previous roles include assistant at a payment service provider, agent department manager at the Center of International Transportation and Tourism "CMPT," quality manager at the Ukrainian International Airlines contact center, and booking agent for the same airline. Alyona's expertise encompasses client management in the cryptocurrency space, business communication, fare analysis, and customer service quality assurance. Educational background includes a specialist degree in aircraft maintenance from the National Aerospace University named after N.E. Zhukovsky, obtained in February 2016.