Pauline Brizard

Pauline Brizard is a skilled Team Manager specializing in Customer Care Support at Partoo since March 2022, overseeing a team of six dedicated to multi-segment client support, including large accounts and SMBs. With a strong emphasis on operational leadership and strategic oversight, Pauline ensures a premium client experience and rapid resolution of customer inquiries through effective KPI management and advanced expertise in Intercom. Previous roles at Partoo include Team Leader and Customer Care Manager, focusing on process optimization, team training, and interdepartmental collaboration to enhance customer satisfaction. Prior experience includes an Assistante Chef de Produit role at Good Goût, where Pauline contributed to product development and consumer service management, along with positions in community management and sales. Pauline holds a Bachelor of Business Administration from ESSEC Business School and a Master of Science in Marketing from EDHEC Business School, complemented by international education credentials.