Kelly Smith

Vice President, 💗 Of The Customer, A.k.a. "customer Experience” at Parts Town

Kelly Smith is a seasoned professional with extensive experience in customer experience, project management, and marketing, currently serving as Vice President of Customer Experience at Parts Town since August 2010. In this role, Kelly leads a team of over 40, driving multi-million dollar sales and margin goals while ensuring high customer satisfaction. Previous positions at Parts Town include Senior Director of Growth and Innovation and various director roles focused on integrated marketing strategies and channel partnerships. Kelly's earlier experience includes sales and operations management at Industrial Source, Focused on You, Inc., and The Home Depot. Kelly holds a Bachelor of Business Administration degree in Information Systems from DeVry University.

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