Parts Town
Kelly Smith is a seasoned professional with extensive experience in customer experience, project management, and marketing, currently serving as Vice President of Customer Experience at Parts Town since August 2010. In this role, Kelly leads a team of over 40, driving multi-million dollar sales and margin goals while ensuring high customer satisfaction. Previous positions at Parts Town include Senior Director of Growth and Innovation and various director roles focused on integrated marketing strategies and channel partnerships. Kelly's earlier experience includes sales and operations management at Industrial Source, Focused on You, Inc., and The Home Depot. Kelly holds a Bachelor of Business Administration degree in Information Systems from DeVry University.
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Parts Town
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Parts Town was founded in 1987 as a restaurant equipment parts distributor for local service companies. Starting with a staff of six, Parts Town now employs almost 400 team members and supports local, national and international customers.