Bringing repairers, suppliers and carriers together in a single, open and intuitive marketplace. Let us show you the PartsTrader difference.

Information Technology

PartsTrader

PartsTrader's headquarters in Chicago, IL, United States

Andrew Morrow

Judy Matijevich

Kyle Schmitt

Greg Horn

Mark Bell

Elias Correa

Thomas O’Brien

The Client and Customer Success Team at PartsTrader is dedicated to ensuring a seamless and positive experience for all users of the marketplace. They manage client relationships, address and resolve customer issues, and help users fully leverage the platform’s capabilities. Through proactive support and strategic guidance, they aim to maximize customer satisfaction and drive the successful adoption of PartsTrader services.

Client and Customer Success Team

This department focuses on ensuring customer satisfaction and retention by managing relationships and providing support.

Customer Success

The Support Team at PartsTrader is dedicated to providing exceptional customer assistance by resolving technical issues, guiding users through the marketplace, and ensuring smooth transactions between repairers, suppliers, and carriers. Led by the Support Center Director, the team, including roles from Tech Support to Support Associates and Supervisors, ensures all user inquiries and challenges are addressed promptly and efficiently to maintain an optimal marketplace experience.

Support Team

This department provides assistance and solutions to customer inquiries and issues.

Customer Support

The Product Management team at PartsTrader is responsible for strategizing, developing, and optimizing the marketplace platform that connects repairers, suppliers, and carriers. They focus on product innovation, user experience, and integration of new features to ensure a seamless and intuitive marketplace experience. This team collaborates closely with stakeholders to identify market needs and lead the product life cycle from conception through launch and iteration.

Product Management

The Sales Team at PartsTrader is responsible for driving revenue growth by establishing and nurturing relationships with repairers, suppliers, and carriers. This involves developing strategic partnerships, coordinating sales and marketing efforts, managing national and enterprise accounts, and facilitating new business opportunities. Their goal is to effectively demonstrate and promote the unique value of PartsTrader’s integrated marketplace to potential and existing clients.

PartsTrader

Org chart

Board & advisors

Teams

Client and Customer Success Team

Customer Success

Support Team

Customer Support

Product Management

Sales Team

Offices

PartsTrader

Org chart

Board & advisors

Teams

Client and Customer Success Team

Customer Success

Support Team

Customer Support

Product Management

Sales Team

Offices

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