Eric Lerner has a diverse work experience in the insurance industry. Eric is currently working as a Customer Success Manager at PartsTrader LLC since June 2022. Prior to this, they held the position of Director-Material Damage at Tesla from October 2021 to February 2022.
Before joining Tesla, Eric worked at Kemper from April 2021 to October 2021 as the Director-Strategy and Innovation (Total Loss/Salvage), where they contributed to improving operational efficiency and customer satisfaction. Eric also served as the Director-Total Loss from October 2019 to April 2021, where they were responsible for managing total loss operations.
Eric has also worked at Insurance Auto Auctions, where they held the position of Director Client Solutions from June 2018 to August 2019. In this role, they utilized their industry experience and consulting skills to improve clients' claim processes and operational efficiencies. Eric analyzed financial and operational performance, recommended solutions, and designed targeted solutions.
Prior to their role at Insurance Auto Auctions, Eric served as the Inspection Services Manager at the same company from April 2015 to April 2018. Eric also worked at Esurance as the Claims Process Manager from September 2012 to April 2015, and as the Material Damage Process Manager from August 2005 to September 2012.
Eric's early career includes roles at Progressive Insurance, where they worked as the Concierge Manager from April 2003 to April 2005, and as a Team Leader from January 2001 to April 2003.
Overall, Eric Lerner has a strong background in insurance, specializing in areas such as customer success, total loss operations, strategy, innovation, and claims management.
Eric Lerner attended Stony Brook University from 1988 to 1992 and obtained a Bachelor of Arts degree in Philosophy. Eric does not have any additional certifications in their education history except for the I-CAR Platinum certification they obtained from I-CAR in July 2010.
June, 2022 - present
Customer Success Manager II at 6sense
Lead Customer Success Manager at Clari
Senior Customer Success Manager - IP And R&d at Evalueserve
Senior Customer Success Manager, Scale at Braze
Sr. Enterprise Customer Success Manager at ZipRecruiter
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