Isaac Vandervort

Isaac Vandervort has a diverse work experience in the technology and customer service fields. Isaac started their career at State Farm® as an Underwriting Service Assistant, where they processed policyholder information changes and maintained compliance with company and state regulations. Isaac then worked at Radisson as a Night Auditor, providing customer service, handling end of day reports, and ensuring hotel security. Isaac also gained experience as an Information Technology Assistant and Intern at Regional Alternative School, where they provided IT support. Isaac later joined MindSpring Partners LLC as a Customer Care/Technical Support Representative.

Currently, Isaac is working at PartsTrader LLC as a Technology Support Analyst. Isaac provides technical support to corporate and field end users, develops internal IT processes, and troubleshoots computer systems issues. Additionally, they have previous experience in roles such as Technology Support Associate and Support Associate II, where they provided escalated IT support and customer service. Isaac consistently meets and exceeds call flow and productivity metrics.

Isaac Vandervort obtained an Associate of Arts (AA) degree in General Studies from Heartland Community College from 2009 to 2010. Isaac later pursued further education at Heartland Community College from 2018 to 2020, where they earned an Associate of Applied Science (AAS) degree in Computer Systems Networking and Telecommunications.