Alissa Cohen-Bender

Alissa Cohen is an experienced professional with a background in client services, onboarding, and therapeutic recreation. Currently serving as an Onboarding Specialist at Passage Ticketing since January 2022, previous roles include Customer Support Representative at Asset Health and Underwriter at United Wholesale Mortgage. Alissa held significant positions at Feinberg Consulting, including Director of Client Services (Catastrophic), where responsibilities encompassed managing workflow, training staff, and ensuring quality service delivery. Alissa's career began in therapeutic recreation, working as a Recreation Coordinator and Life Enrichment Aide, with a Bachelor of Science in Therapeutic Recreation from Grand Valley State University. This diverse experience highlights a strong foundation in client relations, administrative support, and program development.