Passion Gaming
Ramesh Meharajan is a seasoned professional with extensive experience in customer service and team leadership within the gaming industry. Currently serving as Player Services Team Lead at Passion Gaming since December 2017, Ramesh directs customer service activities, resolves queries, and develops strategies to enhance productivity. Ramesh's role includes managing cross-departmental collaboration to achieve profitability targets, overseeing performance metrics, and ensuring adherence to standard operating procedures. Previous positions include Assistant Team Lead in Player Services, SME Operations, and Senior Customer Service Representative, with a solid foundation in customer engagement developed at KaberaGlobal.com. Ramesh holds a Bachelor of Engineering in Mechanical Engineering from Anna University Chennai and an MBA in Business Administration from SVKM's Narsee Monjee Institute of Management Studies.
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