Passport
Moffat M. is a seasoned professional with extensive experience in onboarding and technical support roles across various industries. Currently serving as a Senior Onboarding Specialist at Passport, Moffat M. develops tailored onboarding strategies to enhance customer experiences and product adoption. Previous experience includes leading technical integrations at TaxCloud, where Moffat M. implemented complex SaaS integrations and improved onboarding processes, as well as providing tiered technical support at Stripe and IT support at Amazon. Moffat M.'s background also includes roles in technical support, media production, and consultation, complemented by dual Bachelor of Arts degrees in Broadcast Media and English Language and Literature from Florida International University.
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