Tijuana Straite

Tijuana Straite is an experienced Payments Operations Manager at Passport since May 2020, with a robust background in process management and team leadership. Previously employed at Walmart from February 2015 to January 2020 as a Process Manager in the AP Operations within Global Shared Services, Tijuana managed a team handling Accounts Payable processing, developed training programs, and maintained standard operating procedures. Prior experience includes serving as a Home Owner Support Team Lead at CitiMortgage from October 2008 to June 2014, where Tijuana focused on team supervision, coaching, and customer service, particularly within the auto and mortgage portfolio. Tijuana's career began at Atrium Health from January 2002 to October 2008 as a Supervisor in Accounts Receivable, concentrating on claims filing, customer service, and contractual review. Tijuana holds a Bachelor of Arts degree in History from the University of North Carolina at Charlotte.