Viola Marku

Viola Marku has a diverse work experience spanning multiple industries. Viola is currently working at Patch in a role related to Commercial & Solution Engineering. Prior to that, they worked at Tyk, where they held two roles. First, they served as a Strategic Account Manager, EMEA, from January 2021 to March 2022. Viola then transitioned into the role of User Experience Researcher, where they conducted qualitative and quantitative user research to inform product design decisions.

Before Tyk, Viola worked as a Customer Experience Technologist at Tyk from September 2017 to August 2018. Viola also has entrepreneurial experience as a Creator at KarmaDaily from January 2015 to January 2018.

Viola has demonstrated their leadership abilities as the Pro-Bono Program Director at Sonder - Ahrend Online UG from August 2014 onwards. Prior to that, they held the position of Operations and Business Development Manager at Ahrend Online UG from January 2013 to August 2014.

Viola has also worked as a Social Media Analyst at Phempto Technology - Smart Solutions with Style from January 2014 to June 2014, and as a News anchor and editor at ATA Albanian Telegraphic Agency from May 2013 to September 2013.

Viola Marku has a strong educational background with a master's degree in Computer Science from the University of Birmingham, which they completed from 2016 to 2017. In 2016, Viola also completed a course in UX Design at General Assembly in San Francisco, USA. Prior to that, they obtained a bachelor's degree in International Business Management from Oxford Brookes University, which they pursued from 2013 to 2016. Their education journey began at the Scientific Tech Lyceum "Primo Levi" in Turin, where they completed their high school education with a focus on STEM subjects from 2009 to 2013.