Path Forward IT
Cynthia McKinney has a diverse background in customer service and patient care, currently serving as a Patient Care Associate at Path Forward since March 2017, facilitating patient access to primary and specialty care services. Prior experience includes working at American Modern Insurance Group as a Client Services Representative II, where complex insurance payment issues were analyzed and resolved. Cynthia also held roles at BGR and Stitch-n-Keep, where responsibilities included managing customer relationships, pricing, and order fulfillment. Earlier career experience involved supply chain management and directory assistance at Cincinnati Bell Telephone, contributing to operational efficiency and customer service. Cynthia holds an Associate's degree in Marketing and Purchasing from Cincinnati State Technical and Community College.