Bianca Tassone is an accomplished professional in customer success, currently serving as the Director of Customer Success at PathFactory since July 2024. Bianca has a proven track record of leading teams to exceed renewal benchmarks, expand capabilities, and improve operational efficiency. Previously, Bianca held various roles at Uberflip, where successful management of customer success teams resulted in enhanced renewal rates and optimized onboarding processes. Bianca's entrepreneurial experience as the Owner & Founder of Sweet B's Baked Goods highlights a strong ability to develop and manage product lines and marketing strategies. Overall, Bianca possesses extensive expertise in client relations, team management, and operational improvements, underpinned by a solid educational foundation in marketing management from the University of Guelph.
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