Jason Birch is an experienced professional in account management and customer success, with a career spanning over 17 years. Currently serving as the Director of Account Management & Growth at PathFactory, Jason has previously held significant roles at Extensis, Jama Software, Oracle Corporation, and ServiceSource International LLC - BEA Systems. At Extensis, Jason led global account management initiatives, achieving a 5% increase in net revenue retention. Jason's expertise includes driving customer success, engaging with strategic clients, and fostering growth, with notable successes in achieving high annual recurring revenue growth and reducing churn. Jason holds a degree from Oregon State University.
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