Weston Ivany

Weston Ivany is a seasoned customer support leader with over a decade of experience in building and leading high-performing teams focused on exceptional customer experiences. Currently serving as the Director of Technical Support at PathFactory, Weston maintains industry-leading customer satisfaction scores while driving continuous improvement initiatives. Previous roles include managerial positions at Uberflip, where they optimized support operations and fostered interdepartmental collaboration, and at Oracle, where they led support teams and improved client satisfaction. Weston began their career at Pickering Photo as a Media Editor & Designer, playing a significant role in management and quality control. They are pursuing a diploma in Multimedia Design from Durham College.