Pathway
Darko Selakovic has a background in customer service and sales, with experience in various roles such as Account Manager and Sales Advisor. Currently, Darko serves as the Head of Customer Success at Pathway Automated Insurance Communication, where Darko provides premium client service to insurance brokers in setting up software automation. Prior to this role, Darko worked as a Judge Consultant at Awards International, developing relationships with judges to enhance their experience in award programs. Additionally, Darko has experience in customer support for an airline and educating clients about digital marketing and web development.
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Pathway
Pathway is a robust automated insurance communication platform. Since launching in 2016, Pathway's founders have been on a mission to help brokerages automate and digitize insurance so they can better serve today's mobile policyholders. In a short time, the Toronto-based software provider has become the top choice for some of Canada's, US and UK's largest brokerages. With 4 core products to choose from–including Office Bot, Marketing Bot, Form Builder and Self-Service Kiosk – Pathway has an affordable solution for large and small insurance brokerages. - Office Bot is designed to streamline renewals, automate billing processes and deliver policy documents. - Marketing Bot helps insurance brokerages focus on growth using online reviews, cross-sell and much more. - Form Builder turns all PDF questionaries and applications into convenient online forms. - Self-Service Kiosk simplify how clients access their information. From answering questions, sending policy documents and solving problems that policyholders can instantly access. When used together, all 4 products arm insurance brokerages with the tools they need to thrive in the increasingly competitive insurance industry.