Kenneth Hersh

Kenneth Hersh is a seasoned professional with extensive experience in call center operations and patient support. Currently employed as a Patient Support Specialist at PAN Foundation since March 2022, Kenneth previously worked as a Remote Call Center Specialist at Computershare Fund Services where exemplary performance in call benchmarks was consistently achieved. Kenneth held the position of Call Center Director at Starving Students Moving Company from January 1995 to January 2017, focusing on performance management and quality assurance standards. Earlier in career, Kenneth served as Call Center Manager at Voice Powered Technology International, overseeing the inbound call center and developing policies that fostered employee growth and effective customer interactions.