Jessica Salvador is a seasoned professional with extensive experience in customer engagement and verification processes, currently serving as a Senior Verification Specialist at Happy Money since November 2017. Jessica's expertise includes daily interactions with customers seeking credit card debt consolidation, meticulous loan application reviews, and creditworthiness assessments, utilizing Salesforce and Zendesk for CRM activities. Previous roles include Verification Specialist at Marcus & Millichap, where Jessica processed commercial property listings, and Front Desk Receptionist/Assistant Facilities Coordinator at Spireon. Jessica also has experience in quality review of life insurance policies at Pacific Life and customer service roles at Rubio's Restaurants, Inc. and Active Ride Shop. Jessica holds a Master's degree in Leadership in Higher Education from Pepperdine University and a Bachelor's degree in Sociology from San Jose State University, complemented by an Associate of Arts from Irvine Valley College.