James Smith

James Smith has a diverse work experience spanning multiple industries. Their most recent role is as a Senior Atlassian Administrator at PatientPoint® starting in May 2023. Prior to that, they worked at Hyland as a Solution Owner from October 2020 to May 2023 and as an Agile Coach from May 2019 to October 2020. James also served as an Agile Coach at Duke Energy Corporation from July 2018 to May 2019. Before that, they were the Manager of Program Management at Paycor from October 2016 to July 2018. James held various roles at Fidelity Investments, including Agile Practice Leader from August 2015 to June 2016, Sr Manager of Project Management from July 2014 to August 2015, and Sr Project Manager from November 2011 to July 2014. James served as an Information Systems Manager at Corporate Business Systems from February 2006 to August 2011 and as a Sr Project Manager at Central Business Group from January 2004 to February 2006. James began their career as a Senior Consultant at Unisys from January 1999 to January 2004 and also worked as a Unisys Program Lead at the Internal Revenue Service in an unspecified timeframe.

James Smith has a diverse education history. James obtained a Master of Science degree in Information Systems Management from Kaplan University, which they attended from 2011 to 2013. Prior to that, in 1996, they completed a Microsoft Certification in MCSE+I from the CCT Institute. From 1989 to 1991, they pursued an Associates degree in Architecture Design at ITT Technical Institute. In 1986, James attended Brigham Young University for a period of time, focusing on General Education without earning a degree.

In addition to their formal education, James Smith has obtained several certifications. James became a Certified SAFe® 5 Program Consultant from Scaled Agile, Inc. in September 2019. James also holds certifications in Agile Team Facilitation from ICAgile (obtained in May 2017), and PSM 1 from Scrum.org (obtained in May 2017). In July 2015, James obtained an ICP-ATF certification from ICAgile. James also has a Certified Scrum Master certification from Scrum Alliance; however, the specific date of obtaining this certification is not provided. Furthermore, James has an ICAgile Certified Professional - Agile Coaching certification, but no information is available regarding the month and year of obtaining it.