Betsy McCormick is an accomplished leader with extensive experience in customer success, operations, and strategic partnerships across various industries. Currently serving as VP of Customer Success and Operations at Patreon since December 2025, Betsy previously held key roles at Qualtrics as Global Head of GTM Training and Enablement, and at Block overseeing North American Enterprise Account Operations & Growth. Notable achievements include substantial account growth and retention for Afterpay and Cash App with industry-leading merchant churn, and building customer success functions at Nova Credit from the ground up. Betsy's background in consulting at McKinsey & Company and diverse roles in Kiva showcase strong analytical, operational, and team leadership skills, complemented by an AB in Social Studies from Harvard University and an MBA from the University of California, Berkeley.
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