Tonwe Shirley

Tonwe Shirley is a skilled professional with extensive experience in customer service and administrative roles. Currently serving as a Remote Customer Service Team Lead at PATRICIA since February 2022, Tonwe manages a team of 4-8 individuals. Prior positions at PATRICIA include Payment Officer, where Tonwe resolved escalated payment complaints, and Customer Relation Officer, providing assistance to customers regarding products and services. Tonwe also gained experience as a Customer Service Representative at Outcess, Admin/HMO Officer at Owokoniran Memorial Hospital during NYSC, Admin Officer at BUSA AND COMPANY, Lab Assistant intern at Nigeria Police Hospital Akure, and Office Secretary at Ophils Int. Services. Educational qualifications include a Bachelor of Science in Medical Biochemistry from the University of Benin, obtained between 2012 and 2016.