Gilbert Serrato is a Senior Software Developer at American Recovery Service, a position held since September 2018, and has previous experience as an IT Programmer. Prior roles include IRT Service Desk Faculty/Staff Student Assistant at California State University-Sacramento from September 2015 to May 2017, where responsibilities encompassed troubleshooting systems, account management, and providing technical support to students and faculty. Earlier experience includes serving as a Microsoft Specialist at Best Buy from September 2010 to November 2015, focusing on sales and customer training on Microsoft products, and as an Easy Tech Associate at Staples from August 2009 to September 2010, where duties involved customer service, computer repair, and technical advice. Gilbert holds a Bachelor of Science in Computer Science from California State University Sacramento, obtained in 2017.
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