Randy Villanueva has over a decade of experience in claims management and human resources, currently serving as Claims Manager at Patriot Risk and Insurance Services since January 2018, focusing on worker's compensation and property/casualty claims. Previously, Randy held roles such as Workers Compensation Claims Manager at TNG, where management of claims for over 8,000 employees across 50 states was a key responsibility. Randy also contributed as a Training and Development Specialist at JV Industries, a Senior Human Resources Coordinator at Commerce Casino, and in various HR positions, gaining expertise in grievance investigation and claims management. Early career roles included Operations Manager at Fritz Clothing and Sales Manager at Bisimoto Engineering, among others. Randy holds a Bachelor's degree in Management & Human Resources, International Business & Marketing, and Mechanical Engineering from California State Polytechnic University-Pomona.