Mark Stout possesses extensive experience in technology support and customer service, currently serving as Team Lead for the Tier 1 Help Desk at Patriot LLC since June 2018 and providing Tier 1 tech support for a government agency as a contractor since September 2016. In addition to technical roles, Stout is an established freelance writer with a focus on a Family Tech column since August 2009. Previous positions include Special Needs Bus Attendant at Prince William County Schools, National Accounts Manager roles at Sciforma Corporation and Scitor Corporation, and an author for "Get Productive Fast with Evernote." Early career experience includes management at Radio Shack Computer Center and consumer electronics sales at Macy's. Stout holds a BS in Journalism - Broadcasting from the University of Central Missouri and an Associate of Arts degree.
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