Shantel Barrick

Shantel Barrick is a Senior Client Support Specialist at Leap Event Technology, responsible for onboarding and training clients, managing daily client interactions across multiple communication channels, and supporting event operations to enhance client retention and satisfaction. Previous experience includes roles as Assistant Manager for Duke University's Box Office, where Shantel oversaw operational support and event configuration using AudienceView, and Special Event Assistant for the City of Greensboro, providing client assistance for events. Additional positions include Customer Service Representative at Harmony Animal Hospital, Performing Arts Technician at Johnston Community College, Instructor at Foxy Fitness, and Production Manager at TAP, demonstrating a strong background in client service and event management. Shantel holds an Associate of Science degree in Theatre Arts/Performing Arts from Queensborough Community College.