Emma Phelps

Senior Manager, Social Media & Digital Content at Pattern

Emma Phelps has a diverse work experience that spans across various industries. Emma is currently working as a Social Media & Influencer Manager at Pattern®, a position they have held since April 2022. Prior to this, they worked as an Influencer Manager at Purple from May 2021 to April 2022.

From May 2020 to May 2021, Emma served as a Senior Social Media Manager at MRM. Before that, they worked at The Summit Group as a Content & Social Media Manager from April 2019 to April 2020. In this role, they oversaw media and content strategy for multiple clients across different industries and managed a team of coordinators and interns.

Emma's work experience also includes roles as a Social Media Strategist Team Lead and a Social Media Specialist at Saxton / Horne Communications from May 2018 to April 2019 and June 2017 to May 2018, respectively. Emma was responsible for creating social media strategies, executing ad plans, and managing promotions and giveaways for clients.

Additionally, Emma has experience as a Client Success Manager and Community Manager at Friendemic, where they handled client-facing responsibilities, content creation, online reputation management, and social media channel management. Emma worked at Friendemic from July 2016 to January 2017 as a Community Manager and from January 2017 to June 2017 as a Client Success Manager.

Before entering the advertising and marketing industry, Emma gained experience in customer service and leadership roles. Emma worked at Glasses.com as a Customer Service Representative/Lead from June 2015 to June 2016, where they provided excellent customer support, style advice, and training for employees. Emma also worked at the University of Utah Writing Center as a Writing Tutor from May 2014 to August 2015, assisting undergraduate students with writing skills and representing the Writing Center at campus events.

In their early work experience, Emma served as an Intern at Davis High School from April 2014 to April 2018, where they instructed classes, provided writing guidance, and offered career advice to students. Emma also worked as a Crew Member at Pioneer Theatre Company in June 2014.

Overall, Emma Phelps has a strong background in social media management, influencer marketing, content strategy, client success, customer service, and writing tutoring.

Emma Phelps received their High School Diploma from Davis High School in 2010. After graduating from high school, they attended Southern Utah University from 2010 to 2012, where they obtained a Bachelor of Fine Arts (B.F.A.) degree in Classical Acting. Emma then pursued further education and enrolled at the University of Utah from 2013 to 2016, completing a Bachelor's degree in English Literature and Creative Writing. In May 2020, Emma also obtained the ABM Foundations Certification from Demandbase.

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Timeline

  • Senior Manager, Social Media & Digital Content

    August 1, 2023 - present

  • Social Media & Influencer Manager

    April, 2022