Pay Tel began operating in 1986, providing payphone service to clients throughout the southeastern United States.  In 1989, Pay Tel introduced inmate telephone service and, over the next decade, grew to become the market-dominant provider to confinement facilities in the Southeast.  Building on our strong client base, Pay Tel has expanded operations to offer service nationwide.  Our dedicated Development Team strives to deliver continuous innovation through our CenturionITS™ platform which offers seamless integration with the industry's most effective investigative tools.  Pay Tel's mission is to provide innovative technology solutions to the confinement industry and value-added services to inmates, their families and friends.

Pay Tel’s motto is “Promises get customers…performance keeps them.” While other companies may make promises to prospective customers, it is Pay Tel’s commitment to honesty, integrity and excellence that separates us from our competitors.

Pay Tel serves three very unique customers: Jail staff, inmates, and friends/family members. It is our commitment to serve all three customers with openness and honesty to create positive relationships and strong service to our clients.

Law Enforcement

Pay Tel Communications, Inc.

Vincent Townsend

Carrie S.

Amanda Jarrell

Suzanne Haffner

Rene Delaricheliere

Alan M. Mullis

The Client and Customer Engagement team at Pay Tel Communications, Inc. is dedicated to fostering strong relationships with jail staff, inmates, and their families. This team is responsible for ensuring client satisfaction through proactive communication, addressing concerns, and providing tailored solutions that enhance service delivery. By leveraging insights from data analysis, they aim to improve overall customer experience and uphold Pay Tel's commitment to integrity and excellence.

Client and Customer Engagement

Technology Support and Development

Leadership Team

Client and Customer Engagement

About

Team members

Other teams at Pay Tel Communications, Inc.

Technology Support and Development

Leadership Team