Matthew C.

Matthew C. currently serves as a Senior CX Manager at Payability since July 2022, having previously held the position of CX Specialist within the same company. Prior to Payability, Matthew worked at Coinbase from January 2022 to June 2022 as a Learning & Development Facilitator and also served as a CX Support Analyst, both roles affected by an 18% reduction in force. Earlier experience includes a position as a Client Solutions Associate at Citi from June 2021 to January 2022, and as a Territory Admin Specialist at Aflac from November 2016 to June 2018. Matthew is pursuing a Master of Business Administration (MBA) in International Business at Hofstra University, expected to complete in 2025, and holds a Bachelor of Business Administration (BBA) in Marketing from Fayetteville State University.