Tatjana K.

Tatjana K. currently serves as the Lead CX Specialist for Product & Operations at Payability, where initiatives have been spearheaded to enhance seller card product adoption and a proactive customer retention strategy has been implemented. Prior experience includes roles as Customer Service Manager and Sales Coordinator at Kikkerland Design Inc., where customer service strategies and employee training were prioritized. At Tiffany & Company, Tatjana held various positions, including Sales Coordinator and Operations Professional, focusing on sales strategy, staff training, and merchandise management. Additionally, experience as a Loan Counselor at FedLoan Servicing and Repair Service Processor at Tiffany & Co. complements a solid background in customer service and operations. Tatjana holds a Bachelor's degree in Sociology from Penn State University.