Gergana Dunbar

Gergana Dunbar is an experienced product management professional currently serving as the Lead Product Manager for Customer Data Management at PAYBACK since September 2008. Gergana has successfully led multifunctional teams, managed product roadmaps, and driven modernization efforts, including the transition to a microservice architecture and migration to the Google Cloud Platform. Previous roles at PAYBACK include Senior Digital Product Manager positions focused on backend development and B2B2C products, as well as roles in campaign process management and operations. Gergana's career began at Loyalty Partner, where responsibilities included managing customer service processes and quality management, following an internship in Human Resources at Elsevier. Gergana holds a Diploma of Education in Sociology, Psychology, and Business Administration from Ludwig-Maximilians-Universität München.