Lois Carpenter

Lois Carpenter is an experienced professional currently serving as a Partner Support Manager at PayBright since June 2021, where responsibilities include processing merchant applications, troubleshooting POS systems, and managing onboarding and training for new agents. Previous roles include Customer Service Specialist and Remediation Analyst at Wells Fargo from September 2019 to May 2023, and Lyft Driver from May 2019 to October 2019, providing community transportation and enhancing customer service skills. Lois also worked as a Bar Waitress at Eagle Ridge Golf Club and a Cashier at Food Lion, demonstrating a commitment to high-level customer service and flexibility in various roles. Educational credentials include a Bachelor of Science in Business Administration and Sports Management from Ferrum College, earned in 2019.