Alyssa Roncone

IT Technical Account Manager at Paychex

Alyssa Roncone is an experienced IT Technical Account Manager at Paychex, where responsibilities include managing technical support relationships with high-revenue clients since January 2013. Alyssa has held various roles at Paychex, including Strategy & Support-Training Supervisor, IT Project Lead, and Internal Support Representative-BAU Lead. In addition to the role at Paychex, Alyssa is a Business Owner at Affordable Sealcoating and Paving since December 2018. Previous experience includes Special Events Coordinator at Kidney Cares of WNY, Marketing Specialist at Filer's Powersports, and Marketing Associate at CGI Communications, among others. Alyssa holds a Bachelor of Science degree in Public Relations/Marketing from the State University of New York at Fredonia, completed in 2010.

Links

Previous companies

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Timeline

  • IT Technical Account Manager

    February, 2021 - present

  • Strategy & Support-training Supervisor

    May, 2019

  • IT Project LEAD

    May, 2018

  • Internal Support Representative-bau LEAD

    November, 2016

  • Online Services Trainer

    May, 2015

  • Time And Labor Online Senior Implementation Coordinator

    January, 2013