SJ

Shauna Johnson

HR Services Client Experience Advisor at Paychex

Shauna Johnson, PHR, has extensive experience in human resources and operations management, beginning with Paychex in April 2007, where roles included HR Services Client Experience Advisor, Human Resources Business Partner, Senior Human Resources Generalist, and Human Resources Generalist. Key responsibilities involved coordinating HR policies, counseling clients on employment matters, and fostering client relationships to enhance service delivery. Prior experience includes corporate operations management at bluemercury and various general manager positions at Banana Republic, where achievements included exceeding sales targets and improving store performance. Shauna began a retail career at Neiman Marcus as an Assistant Department Manager. Shauna holds a Bachelor of Fine Arts in Fashion Merchandising from Virginia Commonwealth University, with a focus on Business Management and Merchandise Planning.

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