Butho N. is a Product Analyst at Payfast by Network since October 2024, with prior experience as an Associate Product Manager at SnapScan from January 2019 to May 2024, where responsibilities included user research, user story development, backlog management, user app strategy definition, market research, and wireframing. Butho N. also held roles as a Senior Customer Experience Agent and Customer Experience Agent at SnapScan, focusing on team management, process improvement, and customer support. Earlier experience includes positions at the University of Cape Town as an Assistant Lab Administrator, Vacation Receptionist, Computer Lab Assistant, and Administrative Assistant, as well as a Sales Consultant at iStore. Butho N. holds a Bachelor of Social Sciences degree in Industrial and Organizational Psychology and Industrial Sociology from the University of Cape Town, and a Post Graduate Diploma in Human Resources Management and Services from the University of South Africa.
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