Erin Siemion

Erin Siemion, CCXP, FCXP (CX-III) is a seasoned professional in customer experience and account management, currently serving as a Senior Account Manager for Banking & Fintech Solutions at Paymentus since April 2021. Previously, Erin spent over 20 years at ACI Worldwide, where roles included Manager of Customer Experience, Manager of Operations, Senior Supervisor of Customer Care, and Supervisor of Customer Care, focusing on enhancing customer interactions and leading operational teams. Erin's career began at Bank of America as a Team Manager in the Answer Center. Educationally, Erin holds a Bachelor's degree in Accounting from the University of Scranton.