Greg Marcel

Greg Marcel has a diverse work experience spanning several industries. Greg most recently worked at Paymerang as the Vice President of Operations. Prior to that, they held a consultant role at Spinnaker Consulting Group LLC.

Greg's longest tenure was at Capital One, where they held various leadership positions. Greg served as the Director of Escalation and Complaint Operations, Director of Training and Knowledge Management, Director of Fraud and Disputes Operations, and Senior Manager of Program and Project Management. At Capital One, they were responsible for managing large teams, improving customer experiences, and implementing strategies to drive customer satisfaction and reduce costs.

Before their time at Capital One, Greg worked as a Mechanical Process Engineer at Viasystems, a provider of printed circuit boards and electro-mechanical solutions to OEMs. Greg also served as an Engineer at Excellon Automation Inc.

Additionally, Greg has a military background as an Aviation Electronics Technician in the US Navy Reserve. Overall, they have a strong record of leadership, operations management, and process improvement in various industries.

Greg Marcel completed their Bachelor of Science in Mechanical Engineering Technology from Old Dominion University between 1990 and 1995. Later, they pursued a Master Certificate in Project Management from The George Washington University - College of Professional Studies, specializing in Project Management. The specific start and end years for this certification are not provided.