Paula Ngatha

Paula Ngatha is a seasoned professional with extensive experience in sales and account management across multiple sectors. Currently serving as a Merchant Acquisition Manager at PAYOK since January 2024, Paula oversees the entire merchant onboarding process and actively monitors sales performance to boost organic growth. Prior roles include Regional Sales at Exinity, where Paula conducted market analysis and sales reporting, and Key Account Manager - Partnerships at Exness, known for securing high-value accounts and negotiating favorable contract terms. Additional experience spans positions at Scope Markets Kenya, Aventus Global LLC, Starnith Agency, Ovidian, Magnate Ventures Ltd, and Jiji Ventures, highlighting a solid foundation in customer service, business development, marketing, and strategic planning. Paula holds a Master's degree in International Business from ESCP Business School and a Bachelor's degree in Communication and Sociology from the University of Nairobi.